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You are welcome to use our contact form or to write to us directly at the following email address: firstname.lastname@example.org
Free hotline for Germany, Austria and Switzerland: 00800 57626000
International hotline (at local call rates within the landline network; calls from mobiles max. € 0.42 per minute incl. VAT): +43 820 200668
Trade Register Commercial Register Court of Salzburg FN 265173 k
Managing Directors: Tassilo Gruber, Erwin Negeli
Power of attorney: Irmtraud Königshofer
VAT ID no. ATU 61822718
WEEE: DE 67942834
ARA number: 15806
ERA number: 51142
CITEO number: 521837
FCC Registration Number (FRN): 0031514482
EPR Registration Number: FR208567_01EDGL
REX number: ATREXD0018V7
EORI number: ATEOS1000002112
Modelleisenbahn Holding GmbH
Trade Register Commercial Register Court of Salzburg FN 300088 g
Managing Directors: Johann Grießner
VAT ID no. ATU 64392302
BS Nürnberg ׀ DE 90403
Modelleisenbahn Asia Holding GmbH
FN 472508 s
Managing Directors: Tassilo Gruber, Erwin Negeli
Power of attorney: Irmtraud Königshofer
ROCO – SLOVAKIA, spol. s r.o.
Zvolenská cesta 27
97405 Banská Bystrica
Register of Companies: Sro. 1078/S 31581820
Registered Office: Banská Bystrica
General Manager: Maroš Luby, Peter Sunega
Prokura: Milan Cerny
SC Modelleisenbahn SRL
Str. Aurel Crisan 9-9/A/11
RO 310304 Arad
Register of companies: J02/825/05.05.2006
Registered office: Arad
General Manager: Romina Moldovan
MODELLEISENBAHN VIET NAM ONE MEMBER LIMITED LIABILITY COMPANY
Unit 1, 2, 3, 4, 5 an 6 Tien Phong 9 Street, Mapletree Binh Duong Industrial Park, Hoa Phu Ward, Thu Dau Mot City
Binh Duong Province
Register of Companies: 3703468066
Registered Office: Tinh Binh Duong
General Manager: Erwin Negeli
© 2022 Modelleisenbahn GmbH. All rights reserved.
This website, including all components such as data and images, is protected by copyright. Any use extending beyond the narrow restrictions of copyright law without prior permission from Modelleisenbahn GmbH is prohibited and liable to prosecution. This applies in particular to reproductions, translations, microfilming and processing or further processing in electronic systems.
The reproduction of product names, brands, trade marks or company names as well as other designations on this website does not legitimise the assumption that these are permitted to be used freely by anyone. On the contrary, these may also be registered trademarks or other legally protected designations, even if not specifically identified as such.
Modelleisenbahn GmbH endeavours to provide the content of this website and all print media to a high level of quality. Despite their utmost care, Modelleisenbahn GmbH cannot assume any warranty or liability for the accuracy, validity or completeness of the content and information included on this website and in print media.
No warranty or liability shall be accepted for any damage of a material or immaterial nature by the use, non-use or withholding of incorrect or incomplete information on this website, assuming this is not due to demonstrable intent or gross negligence on the part of Modelleisenbahn GmbH.
Modelleisenbahn GmbH reserves the right to update at any time the content and technical features of the products described.
The illustrations are in part handmade samples, photomontages or CAD graphics and may deviate from the end product. The final and delivered design of the models may therefore deviate from the images shown. Electrical and mechanical data and dimensions are provided without warranty. Products from series production may differ in detail from the models depicted. It is possible that the products depicted or described may not be available in your country. The products depicted are subject to changes and specific delivery options.
Modelleisenbahn GmbH expressly states that it shall under no circumstances accept responsibility for the content of obvious links and references provided on this website. It is not possible for us to influence linked websites. For this reason, the legal responsibility lies solely with the operator of the website in question.
Modelleisenbahn GmbH, M. Zirn, S. Zenzmaier, M. Huber, H. Gogg and the photographers stated under their respective images.
No warranty or liability shall be accepted for any damage of a material or immaterial nature by the use, non-use or withholding of incorrect or incomplete information in this catalogue, assuming this is not due to demonstrable intent or gross negligence on the part of Modelleisenbahn GmbH. Modelleisenbahn GmbH reserves the right to update at any time the content and technical features of the products described. Many of the illustrations are photomontages and CAD drawings.
®Registered trade marks:
ROCO, FLEISCHMANN, FLÜSTERSCHLEIFER, ROCO LINE, GEOLINE, Z21, multiMAUS, smart RAIL.
Trademark owners: Modelleisenbahn GmbH, Plainbachstrasse 4, A-5101 Bergheim; Austria
In accordance with §§ 10, 10a MarkenSchG (Trademark Act), the trademark owner prohibits third parties from using the registered trademark in business transactions without their consent.
The EU Commission provides the opportunity for online dispute resolution on an online platform operated by the Commission. This platform can be accessed via the external link http://ec.europa.eu/consumers/odr/.
1. Collection and processing of personal data
In general, the use of our website does not require you to provide personal information. In order for us to be able to provide our services, however, we may need your personal data in some situations. All your personal information, including your email address, name, address and where applicable, your date of birth, will only be collected by us if you voluntarily provide us with that information, e.g. to fulfil a contract, an order, for competitions, sending information material or surveys, or for registering to receive newsletters. Visitors can choose not to provide any data and to use the website anonymously, but must be aware that this may limit the use of some functions. MODELLEISENBAHN GMBH is aware of and respect the importance of the responsible use of information collected from visitors and customers. MODELLEISENBAHN GMBH will not use this data to contact you and inform you of new products, services and offers without your express consent. We shall not pass on your collected personal data to third parties without legal reason or without your consent (except to employees of MODELLEISENBAHN GMBH, our Group companies, our authorised dealers or other partners who perform services on our behalf) or for purposes other than those stated above.
2. Collection and storage of usage data
When accessing the website, different pieces of access data (e.g. IP address, date and time of access, name of the file retrieved, etc.) are stored. This data is not attributed to specific persons. Data is evaluated anonymously for statistical purposes. This data is kept strictly confidential and is not forwarded outside the MODELLEISENBAHN GMBH system or made accessible to other third parties unless required by applicable law.
Cookies are small text files that are either temporarily stored in the main memory of a computer (known as “session cookies”) or on the hard drive of a computer (known as “permanent cookies”). Cookies contain information on the user’s IP address, their previous visits, the websites from which the user visits the provider's website, and the pages of the provider's site that the user visits. The main purpose of cookies is to make the use of the service as convenient as possible so that the user can visit web pages without having to repeat all the settings each time. However, cookies are not used to run any form of automated programs themselves. The IP addresses are deleted immediately following a purely statistical evaluation.
You can block the installation of cookies by setting your browser software accordingly; however, please be aware that in this case you may not be able to make full use of all the functions on this website.
You can block the collection of the data generated by the cookie relating to your use of the website (incl. your anonymised IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plugin at the following link: http://tools.google.com/dlpage/gaoptout?hl=de
Alternatively to the browser plugin, you can click on the following link "Deactivate Google Analytics" in order to prevent future collection of data by Google Analytics on this website. Here an opt-out cookie is stored on your end device. If you delete your cookies, you will have to clock on the link again.
4. Data collection procedure
Data that you provide to us will be stored, processed and used by us for the purposes of contract and order fulfilment, processing your enquiries, in the context of competitions and for subscriptions to our newsletter. In addition, your data will be processed and used for the purposes of customer care, sending product information as well as for market and opinion research.
In the situations described below, where we carry out these or other actions, or provide services, we would like to collect and store your personal data and will ask for your explicit permission in all cases:
• Every declaration of intent based on a contract or agreement of any kind
• Running a competition, advertising campaign, survey or other features of the website
• Announcement of changes or improvements to products or services that could affect visitors and customers
• Sending of information to visitors and existing customers regarding topics that may be relevant to you and/or goods and services related to products you have already purchased
Sending of periodic emails, such as our newsletter:
If customers/visitors choose to register for our mailing list, they will receive periodic emails informing them about company news, product updates, related products, service information, etc. Customers/visitors can choose at any time to no longer be included on this mailing list and not to receive any further emails from MODELLEISENBAHN GMBH by notifying us in writing at the contact address provided at the bottom of every email.
If you have signed up for our newsletter using your email address, we will also use your email address for our own advertising purposes beyond the scope of the contract fulfilment until you unsubscribe from the newsletter.
This website uses Google Analytics, a web analytics service provided by Google Inc. (Google) Google Analytics uses what are known as cookies, which are text files that are stored on your computer and that permit the analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to analyse your use of the website, to compile reports on website activity for the website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. Google will under no circumstances associate your IP address with other Google data. You can block the installation of cookies by setting your browser software accordingly; however please be aware that in this case you may not be able to make full use of all functions of this website. By using this website, you consent to the processing of your personal data collected by Google in the manner described and for the purposes set out above. To anonymise your IP address, we use the function “anonymizelp” that is used to anonymise the last part (8Bit) of your IP address in order to exclude any risk of the IP address being specifically assigned to your personal data.
Our website uses social plugins from the social network facebook.com which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). The plugins are indicated by the Facebook logos (white f on a blue square or a thumbs up symbol) or are identified with the text "Facebook Social Plugin". The list and the appearance of the Facebook social plugin can be viewed here: http://developers.facebook.com/plugins
If you visit a website belonging to our company containing this type of plugin, your browser will establish a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and is integrated into the website. This means that we have no influence on the volume of data collected by Facebook using this plugin and therefore provide this information in line with our current knowledge:
The integration of the plugin means that Facebook receives the information that you have called up on the corresponding page of our website. If you are logged into Facebook, Facebook will be able to assign your visit with a Facebook account. If you interact with the plugins, such as pressing the “Like” button or submitting a comment, the corresponding information will be sent by your browser directly to Facebook and stored there. If you are not a member of Facebook, it is still possible that Facebook obtains and saves your IP address.
If you are a Facebook member and you do not want Facebook to collect data about you via our website and to connect it to your member data stored on Facebook, you will need to log out of Facebook before visiting our website. It is also possible to block Facebook social plugins using add-ons for your browser.
5. Storage and protection of personal data
We have implemented a number of security measures to ensure the security of your personal data when you input or send an order, or access your personal information. We implement appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, modification, forwarding and destruction of personal data, user names, passwords, transactions, information and other data stored on our website. These processes may be maintained by our suppliers. The transmission of this data may include the processing and completion of orders on our website, as well as the provision of support services. We implement all appropriate measures to ensure that personal data is handled securely and in line with our data protection guidelines.
The information is protected in a secure environment by a combination of physical and technical measures. This information is not publicly accessible. All the information provided can only be retrieved by persons authorised with access rights to our systems, who are obligated to handle the information in the strictest confidence.
In addition, national laws may require us to store information for a specific period.
Personal information recorded on websites belonging to MODELLEISENBAHN GMB is stored in a secure business environment that is not accessible to the public. On occasion, the personal data is additionally encrypted using appropriately secure technology before the transaction process.
Sensitive and private data exchange between MODELLEISENBAHN GMBH websites and their visitors is conducted via SSL-protected communication channels, and is encrypted and secured with digital signatures.
MODELLEISENBAHN GMBH operates in many countries around the world. In order for us to provide our customers with standardised services, regardless of where in the world they are located, we maintain our web pages and websites across the entire world. When you send personal information to MODELLEISENBAHN GMBH, you simultaneously agree to the possibility of that information being transmitted, stored and processed across national borders in all of the countries where MODELLEISENBAHN GMBH and its group companies have company premises.
The internet is never fully secure. For this reason, you should always be cautious of the information that you provide whilst you are online. We are not able to guarantee the security of information that we have collected electronically or using any other method of transmission; however, we do undertake all the necessary steps to provide the best possible security available. Visitors therefore send information to us at their own risk.
6. Disclosure of personal data
All personal data collected by MODELLEISENBAHN GMBH will be used in accordance with the relevant data protection regulations for the purposes of contract/order processing and to process your requests. No forwarding of your personal data to third parties is carried out without your explicit consent, unless required to provide the service or contract fulfilment.
We also take internal corporate data protection very seriously. Our employees and the service providers we employ are required by us to maintain confidentiality and to observe data protection regulations.
Inasmuch as we employ the services of external service providers for processing data, we have also ensured to the appropriate extent that these providers are selected and verified in line with the relevant legal regulations. They are also required to observe the legal regulations on data protection. In addition, no forwarding of your data is carried out.
Your data is not sold, rented or transmitted in any other way to external third parties. This does not include: Trustworthy partners who support us in operating the website, as part of business operations or with other services, whereby we naturally guarantee that these partners are obligated to maintain confidentiality.
Data forwarding to group companies of MODELLEISENBAHN GMBH or other third parties is only carried out if these recipients are required to observe the applicable data protection regulations in relation to MODELLEISENBAHN GMBH. Within the scope of processing your order or enquiry, we sometimes employ external service providers who are also contractually obligated to observe data protection regulations.
7. Right of access
You have the right to information free of charge on the personal data being stored, its origin and recipients as well as the purpose of the storage, without specifying a reason and at any time. To request this information, please refer to the contact address provided in point 13. To obtain the information, you will need to identify yourself as the correct person (to whom the information relates), or to prove that you are entitled to receive information on a third party.
8. Right of revision/revocationt
You are entitled to correct your data at any time free of charge, if that data is incorrect.
You have the right to revoke your consent to store and use your personal data in full or in part at any time. In such cases, we will delete or block your data for further processing and usage. However, if deletion is prevented by laws or data storage regulations, or if deletion involves disproportionally high costs, we will block this data for further use and no longer refer to it.
The form to submit your revocation request can be found here.
9. Links to third-party websites
The website may contain hyperlinks to third-party websites that do not belong to the MODELLEISENBAHN GMBH group of companies. If you visit these websites, MODELLEISENBAHN GMBH cannot accept any further responsibility for the confidential use of your data. The transmission of your data from the internet is sometimes unencrypted. As a result, it is not possible to fully exclude the risk of unauthorised disclosure to third parties.
10. MODELLEISENBAHN GMBH’s commitment to protecting the privacy of minors
The protection of data belonging to minors is important to us. For this reason, we do not under any circumstances record or maintain any data relating to minors who to our knowledge are under 14 years of age, without having obtained in advance the verifiable consent of legal guardians. In addition, we only request from minors the minimum personal details that are absolutely necessary to participate in activities. On request, legal guardians are able to view or delete the data stored on their ward.